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How to Make an App like Uber in (2021) : Complete Guide

by Bharat Arora · Updated on August 6, 2021

What’s the secret of creating a classic Uber-like app?

It’s not an easy question to answer.

But you might know the people who have already made it and running it successfully.

How have they done it? Do they know some secret that you don’t?

Actually, yes, they do!

It may happen behind the scenes, but some people easily create a successful app like Uber.

I’m one of those people.

And today, I’m going to show you how to create an excellent app like Uber.

Points to Discuss in Uber App

Before we start a discussion on the topic, I would like to highlight the scale of Uber. At the end of the fourth quarter in 2020, Uber users worldwide were 93 million per month.

It’s 19 times more than in the previous quarter (Statista reports). In addition to Uber, there is another giant company in the ridesharing sector – Lyft.

However, compared to Uber, which already had 70% of the market in 2020, Lift had only 30%.

Currently, Uber operates in 84 countries and over 800 cities, providing a 24-hour-per-day on-demand connection between riders and drivers through the Android and iOS app.

Both client and driver are aware of each other’s location, and concerns over the car arrival time are no longer topical.

Uber has captured a significant market share with its smooth app-user interaction, great marketing campaigns, and rare error reports.

Uber cars

There are majorly 4 levels of Uber services:

  1. UberX – the most efficient one
  2. Uber Black – classic uber cars
  3. Uber SUV – when size matters most
  4. UberLUX – top-notch services

How Uber Works?

When you build an app like Uber, you should know how the service works for the customer end.

uber work flow

Steps That Are There in The Process:

Step 1: Request

Customer requests cab instantly or schedule it using the app. The nearby drivers receive the request.

Step 2: Matching

The driver then might accept or reject the ride. If the driver rejects, then the request is sent to another driver.

Step 3: Ride

The customer now gets the detail of the cab driver with the exact location; they now ride the cab to reach the desired location.

Step 4: Payment

The cashless payment method and price are estimated before making the process smooth for both drivers and clients.

Step 5: Rating

This is an important part of Uber that shows both the parties’ reliability and enhances the belief system.

How to Build an App Like Uber? Features and Functions of Different Apps

When you want to develop an app like Uber, it’s essential to understand the critical components used to create an app.

An excellent taxi booking app can be considered the one with two unique apps with similar functionality that can be interconnected using the admin panel.

And it would be great to develop a taxi booking app just like a simple website landing page.

This will help to attract the user to register as well as drivers.

Let’s check out the essential features required to build an app like Uber.

Passenger App Functions & Features

passanger app
  • Taxi booking

This feature is required for booking a taxi by putting in the destination and the pickup location with the choice of car.

  • Registration

This feature is essential for any user to register themself on the app; methods are social media log in, email, number, etc.

  • Fare Calculator

Using this feature, users can estimate the price before riding; this feature is a bit complex for the backend developer.

  • Driver Tracking

This feature is helpful to track the exact location of the driver and make updates for the ride.

  • Push Notification

Vital elements that help inform about the trip request, driver arrival time, car details, etc.

  • Payments

Various payment methods can be implemented like cash payments, cashless payments via credit cards, UPI, mobile wallet, etc.

  • Messaging

This feature is mainly used to message the driver about any update in a ride.

  • Driver Rating & Review

Review the driver service as per the service he provides.

  • Travel History

This helps in displaying the previous records of rides and transactions.

  • Customer Support System

This will help the passengers in case of any need or an emergency.

Some Advanced Features of the Passenger App Are :

  • Pickup Location

This feature helps users set a pickup location at which the driver can reach easily.

  • Split Payments

This feature helps in dividing the number of ridesharing passengers.

  • Ride Cancellation

With this feature, you can cancel your ride in a stipulated time frame.

  • Ride Later

This feature helps the passenger book a cab in advance for a particular time.

  • Voice Recognition

This helps in allowing the voice command for the app.

  • Book for Others

This feature allows the user to book a cab for someone else.

  • Waiting List

During peak hours, users can update requests on the waiting list.

  • Panic Button

This button makes the ride more secure and safe for the passenger.

Drivers App Functions & Features

driver app functionality
  • Driver Profile & Status

The process of verification for a driver should be completed from the administrator side  (license, vehicle insurance, etc.). The status will help to inform the availability of a driver.

  • Push Notifications

Used for alerts, taxi app booking information (location, route, payment, etc.), trip changes, and completion.

  • Navigation & Route Optimization

Offer the best trip route using Google Maps.

  • Driver Delivery Reports

Provides statistical information regarding trips and earnings on a daily/ monthly basis.

  • Trip Alert

It helps drivers to receive trip orders to accept or deny, including information regarding the passenger’s location, route, travel history.

  • Messaging

Texting or calling a passenger from the app.

Some Advance Features Of Drivers App

  • Driver Destinations

This feature allows the driver to select a ride with a preferred destination.

  • Forward Dispatch

This feature allows the driver to accept another trip request while completing the current ride.

  • Waiting Time

With the trip cancellation or delay time of more than 5 minutes, the passenger is charged additionally on top of the base fare.

  • Quest Earnings

A driver can earn more by completing the pre-defined number of trips.

  • Heat Maps

It can be compared with a demand perspective on a map so that a driver can plan his schedule and move to the location with a higher passenger ratio.

Features of Admin Panel

admin pannel
In order to control and systematically organize all the processes of the driver, a centralized control system is required.

And to fulfill this requirement admin system is created which manages drivers, customers, location, orders, payments, payouts, and other processes.

Thus the functions and features which are there in the admin panel are:

  • Driver & User Management
  • Locations & Fares Management
  • Booking Management
  • Review Driver’s Orders & Payoffs
  • Vehicle Management
  • Check Ratings & Reviews
  • System Content Management & FAQ
  • Notifications Management
  • Driver & User Support
  • Promotions & Discounts Management
  • Integration with Google Analytics

Technologies Which Are Used To Develop App

Let’s discuss the key technologies which are used to develop apps like Uber.

Geolocation

geolocation

This is one of the key technology which is used in the taxi booking app.

Any taxi booking app would heavily require navigation and mapping technologies.

  • Identify the location of the device using the CoreLocation framework for iOS and Google’s location API is used by android users.
  • Directions are provided to the driver using MapKit for iOS users, and Android users use Google Maps Android API to reach from point A to point B
  • Integration of maps- Google maps are used in both android and iOS.

Push Notification & Messaging

push notification

Another important technology that is used in the development of apps.

In Uber, the communication request is sent all the way from a request made by the passenger to its being accepted by the driver, ride cancellation, etc.

Twilio telecommunication can be considered for text messaging in Uber-like app.

For equipping taxi app with push notification on android Google Cloud Messaging (GCM) and for iOS use  Apple Push notification service.

SMS notification is also equally important to integrate a push notification as later can be sometimes undelivered, as many a time device is unavailable or offline.

By using SMS warning, the user can be informed if the message is successfully delivered or not.

Payment Gateway Integration

It’s a crucial functionality that is to be implemented in an app like Uber.

In order to avoid human error app should employ the process of pay-off via payment card.

For the payment integration, you have to comply with certain rules and regulations of the country for handling the data securely.

As a tool to implement the functionality of payment, it’s possible that you can use Braintree or Stripe, which are used in the USA.

The below table represents software integration that is used to build an app like Uber on android or iOS platforms.

ios&android

Key Steps Which Are Involved In The Development Process

key steps of development process

1. Research and analysis

First of all, you should conduct thorough research before coming to the conclusion of developing an app. If you already have a business, then it will be easy for you, but if you are starting from scratch, then you have to run some extra miles.

2. App documentation

After you have conducted thorough research now, it’s time to analyze on what platform you want to start your application, either android or iOS, and if you want to launch on both platforms. After finalizing this now, it’s time for all the documentation.

3. Building app

At this step, you can choose to either create your app from scratch, or you can take a readymade solution for your application development. In both cases, there are numerous tasks that are involved in the development process; these tasks are then subdivided into various other tasks.

4. Deploying the app

Once your app is developed now it’s deployed to the live environment for checking the functionality and performance is tested on various devices, and all the issues are quickly resolved so that the app can be launched in the market.

How Much Will it Cost to Develop the App?

Developing  any software is a complex process and the cost which occurs in the development of an app like Uber can vary on these points:

  • Design aspects
  • Number of features
  • Complexity of feature
  • Numbers of platform
  • Operating system details
  • Development team capability, rates & location
  • Technology preferences

Some of the services which would add to the app development cost:

  • Web development(admin panel)
  • Back-end development
  • Native app development (iOS & Android)
  • Project Management
  • Quality Assurance
  • Native app interface(UX/UI design)
  • Quality assurance
  • Business analysis

Now It’s Your Turn…!!

Now that you have seen how things are done, I’d like to hear from you.

What do you think of creating an app like Uber?

or maybe you have questions on any point.

Either way, leave a quick comment below.

I’ll be around today to reply to comments and answer questions.

So if you have a question or thought, leave a comment right now.

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