This privacy policy outlines what facts Protocloud Technologies Pvt. Ltd. (herein stated as “Protocloud”, “ProtocloudTechnologies”, “We”, “Our”, or “Us”) collects, stores, and method approximately you. It also explains your rights to your facts and how you could touch us if you have any questions. We reserve the proper to adjust this privacy announcement at our discretion and encourage you to check this section occasionally to be privy to any changes.

To whom this coverage applies

This privacy statement applies to individuals (“users” or “you”) who engage with our internet site, join any of our products, request records, or use the chat support (herein collectively noted as “services”).
How we collect records
Depending on offerings you use, we gather information from one or more of those 3 sources:

1. Data we request:

When you request any of our services, we might also ask, shop, and process any/all of those records categories:

2. Cookies:

Cookies are small files located on your computer while you first visit our website that facilitates examine web site visitors and tracks you throughout the web. The series of this facts is based totally on “implied consent”, i.E we count on you settle to our terms of utilization until you explicitly choose out. You can opt out with the aid of changing your browser settings to now not be given cookies, browsing in anonymous mode, or by using not using our website.

We additionally have on our internet site hyperlinks to many third-party services and use third-birthday party tools, the privacy coverage of which may be specific from us and we anticipate no duty for their compliance. The third-birthday party equipment we use cookies to gather facts are:

Google Analytics

It collects facts related to the device/browser, IP cope with and on-site activities to measure and report information approximately your interactions at the web. It is used to beautify user experience and we do no longer access your for my part identifiable statistics. To understand how Google Analytics handles your data, study their privacy coverage.

Intercom

We use Intercom to offer customer service on our website. While they don’t have get entry to to private statistics you percentage with our representatives, they may gather additional information that is enforced with the aid of their privacy policy.

Lucky Orange

We use Lucky Orange to anonymously song usage of our website together with your clicks, cursor hoovers, scroll depth, and extra. We may additionally report some sessions to anonymously to music your behavior throughout our platform to assist improve the user revel in. Read Lucky Orange’s privacy coverage.

3. External gear:

We also use some tools to acquire records about your utilization and behavior beyond our website that include:

MailChimp

Promotional emails we ship are tracked to recognise much traffic they create on our website. We may additionally song if an individual email is opened through any recipient to calculate click charges and improve engagement. We use MailChimp as our e mail marketing device and they are governed by way of their own privacy policy.

Social plugins

We have on our website hyperlinks to many social media platforms for extra engagement and visibility. Once you click on on any of those hyperlinks to go to any of those structures, they gather, use, and share your records as in line with their own privacy guidelines, of which we assume no obligation. We encourage you to check out the privacy regulations of the social platform we use: Facebook, Twitter, Google Plus, LinkedIn, YouTube, Behance, Dribble.

Why we gather those facts

The statistics we gather from those cookies can be in my view identifiable or anonymous. We collect this data to:

How we steady your records

The security of your personal statistics is of utmost importance to us and we take all suitable measures to protect it. There are considered necessary technical, administrative, and physical limitations in place to make sure your information is accessible best to authorized men and women or systems. In case we find out a facts breach, we immediately (within 72 hours) tell the local government and affected users.

How we use your personal facts

We keep and manner the records we collect for our legitimate pastimes and service shipping fully under the ambit of law. We use your statistics:

When we percentage your personal statistics

We do no longer percentage your personal information with any third-celebration whatsoever
besides in instances where:

How do we shield your records?

We have strict safety procedures covering the storage of your information in order to prevent unauthorised get right of entry to . This way that now and again we may additionally ask you for proof of identity or for different personal facts before we can system your name or enquiry further

What you could do

You have full control over what information we keep and its subsequent utilization. You can select to:

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