What Everyone Says:
The Protocloud Difference:
Template themes, slow loads 
Custom builds, sub-2-sec guaranteed 
BigCommerce development ranges from $5,000 for a standard custom Stencil theme to $120,000+ for enterprise headless builds with AI features and ERP integration. Key cost drivers are custom functionality, integrations, and whether you need headless architecture. Every project gets a fixed quote before we start.
Standard BigCommerce Stencil builds take 6–10 weeks. Headless BigCommerce builds run 12–20 weeks. B2B Edition implementations with ERP integration take 14–22 weeks. Every proposal includes a written timeline with sprint milestones.
BigCommerce wins for: zero transaction fees on any payment gateway, native multi-storefront management, stronger open API, and purpose-built B2B Edition. Shopify wins for: larger app ecosystem, more brand recognition with customers, and simpler admin for small teams. We build on both – we’ll give you an honest recommendation.
Headless BigCommerce uses BigCommerce as the commerce backend (via GraphQL API) while your frontend is built in Next.js or React – giving you complete design freedom and significantly faster load times (typically sub-1 second). It’s best for brands where user experience, SEO, and performance are top priorities. Most standard stores don’t need it – we’ll tell you honestly.
Yes – we’ve completed 40+ migrations from Shopify to BigCommerce. Our migration process preserves all product data, customer records, order history, and protects your SEO rankings through 301 redirect mapping. We calculate your annual transaction fee savings as part of the migration ROI analysis.
Monthly BigCommerce care plans starting at $299/month – covering theme updates, app updates, performance monitoring, uptime alerts, and on-demand development. 3 months free post-launch support is included in every project.
BigCommerce is actively developed and backed by a publicly-listed company with a strong enterprise roadmap. Its zero transaction fee model, open API architecture, and native B2B capabilities make it particularly valuable for B2B businesses and multi-channel retailers. We’ll give you an honest platform recommendation in the strategy session.
Shield Guarantee: Platform recommendation based on your business, not on what earns us more.
We’ve delivered 150+ BigCommerce projects with a 93% on-time delivery rate. Every project has a written timeline with 2-week sprint milestones. Delays caused by us result in bonus features or priority support at no additional cost.
Shield Guarantee: Written sprint milestones. Our delays = your bonus features.
We build with conversion best practices from the first wireframe. If your store’s conversion rate is below 2% at 90 days post-launch with adequate traffic, we do a free CRO audit and implement the top 3 recommendations at no charge.
Shield Guarantee: 90-day conversion performance guarantee. We stay accountable to your results.
Design is approved in Figma before development begins. 3 rounds of revisions included in every design phase. No code until you’re satisfied with the visual direction. Zero surprises.
Shield Guarantee: Design approval before development. 3 free revision rounds guaranteed.
Final payment is tied to your sign-off on the UAT checklist. In 11 years of BigCommerce development, we’ve maintained a 98% client satisfaction rate and intend to maintain it.
Shield Guarantee: Satisfaction-based final payment. You’re happy first, then you pay.
